refundpolicy.

Because our products are digital and access is granted immediately after purchase, all sales are final by default.

That said, we want you to be happy with what you get. If you experience a legitimate issue (e.g., broken content, duplicate charge, or a product that significantly differs from its description), we'll work with you to resolve it.

On top of the above, we offer a conditional money-back guarantee. To qualify you must:

• Submit Builds 1, 2 and 3, posted in the dedicated community channel with the deliverables specified in the course and timestamped within the platform.
• Do this within 60 days of purchase. The window closes 60 days after your enrolment date.
• Email contact@kaivoss.ai with the links to your submitted Builds and a brief note explaining why the system is not working for you.

If your submission shows you have genuinely done the work and it has not clicked for you, we will issue a full refund of monies paid and close your access. We will not pursue any remaining instalments.

To request a refund, email contact@kaivoss.ai within 14 days of your purchase with:

• Your account email
• The product purchased
• The reason for your refund request

We review each request individually and respond within 3 business days.

• Change of mind after accessing the content
• Failure to use the product
• Requests made after the 14-day window
• Accounts terminated for Terms of Service violations

Questions about refunds? Reach out at contact@kaivoss.ai